The Why and How of conducting Customer Interviews Customer Experience, Product Marketing, UX Design, Product DiscoveryBPMA ContributorSeptember 15, 2020Customer Experience, Customer Success, Product Marketing
User Story Mapping - An essential planning technique for Product Managers Product Strategy, Customer ExperienceBPMA ContributorAugust 26, 2020
Here’s how to develop the most successful user stories Customer Experience, Product ManagementBPMA ContributorJune 30, 2017Customers, Design, Feedback, Usability, User ExperienceComment
Workshop: How to get the most out of user interviews Boston Women in Product, Customer Experience, Product DiscoveryBPMA ContributorJune 12, 2017Comment
Your Good Friends in Customer Success Customer ExperienceBPMA ContributorSeptember 15, 2015Customer Success, Customers, Product Management, TeamworkComment
Cracking the Code on Customer Interviews Customer Experience, Product Strategy, Product DiscoveryBPMA ContributorFebruary 5, 2015Customers, Event Speaker, Feedback, Product Management Comment
Not Just For Musicians: Product Managers Can Practice Too Career, Customer ExperienceBPMA ContributorJanuary 15, 2015Comment